List of device in Managment Console

IIIT

Hi

I have weird issue, by web panel computer is offline and i cant connect to it, but in TV app i see it and its is online. 

IDs of pc is the same .

JeanK

Hello @IIIT,

Thank you for your message. ?

We have forwarded this feedback to our dedicated team so they can check if something is wrong regarding this.

Thanks again! ?

Best regards

Jean

IIIT

Hi

Its any news? For now , i cant see a new add device 

;/

JeanK

Hello @IIIT,

Could you please try to delete and add these devices and check if it is working as expected again?

Best regards

Jean

IIIT

I try do that, not help. But problem is appear with new devices, i add new computer. In TV app is ok ,but on web console he is not appear

JeanK

@IIIT,

I recommend you to open a ticket so our engineers can have a closer look at your issue: https://support.teamviewer.com/a/ 

Best regards

Jean