I have weird issue, by web panel computer is offline and i cant connect to it, but in TV app i see it and its is online.
IDs of pc is the same .
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Its any news? For now , i cant see a new add device
Could you please try to delete and add these devices and check if it is working as expected again?
I try do that, not help. But problem is appear with new devices, i add new computer. In TV app is ok ,but on web console he is not appear
I recommend you to open a ticket so our engineers can have a closer look at your issue: https://support.teamviewer.com/a/