Hi
I have weird issue, by web panel computer is offline and i cant connect to it, but in TV app i see it and its is online.
IDs of pc is the same .
@IIIT,
I recommend you to open a ticket so our engineers can have a closer look at your issue: https://support.teamviewer.com/a/
Best regards
Jean
I try do that, not help. But problem is appear with new devices, i add new computer. In TV app is ok ,but on web console he is not appear
Hello @IIIT,
Could you please try to delete and add these devices and check if it is working as expected again?
Its any news? For now , i cant see a new add device
;/
Thank you for your message. ?
We have forwarded this feedback to our dedicated team so they can check if something is wrong regarding this.
Thanks again! ?