Unable to activate account: Token is Invalid (20+ times)

Andrew_Kh

Hello all,

I am unable to activate my TeamViewer account.

Every time I sign in to the TeamViewer Management console:
https://login.teamviewer.com/LogOn
I receive the prompt that:

"Your account using the E-Mail address "[NAME]@[WORK].com" is not activated yet.
Please choose how you want to continue.
Resend activation E-Mail
Change E-Mail address"

I select 'Resend activation E-Mail'.
When I receive the validation email and click the link provided, I receive an error showing 'The token is invalid'

I have checked the community forums and tried contacting support (and am unable to because I need to log in to do so, and because support is only provided to licensed accounts).

Could anybody please provide a link or contact that could activate the account manually?

Thank you very much,

Andrew_Kh

Hi all,

Attempt number 25 worked.

Problem solved.