TeamViewer 12 Subscription Disadvantages
The subscription price of 600/yearly wouldn’t be crazy if this policy part is out of the terms and conditions “If you cancel your subscription, you can return to V11 and use the license as long as you like. However, you will not be able to update the license past V11.” And the reason why this affect us are the following:
- Once we cancel the subscription, we need to downgrade all the installation in all remote machines from TV2 to TV11, this will be easy is someone in the other side can do it for you or you can stop by and do it yourself, what if not? What if those machines are out of town?
- For the customers with TW-full-installation on their computers, they have to uninstall TV12 and install TV11, the best part, we have to deal with the customers and this could be a nightmare, especially if they use TV12 for personal use on their remote machines….. I know, it’s a nightmare!!!
- All the unattended remote machine with the TV Host 12, need to be downgrade with TV11 host, you cannot do it by yourself because from TV11 we cannot access TV12, meaning someone in the remote location has to do it, what about if the machines are out of state, and you are the only one authorized to access customer machines (like servers) you must to go to the place and downgrade to TV11, plus, what about if those server are out of town????
- And so on….
I know TeamViewer is a really good remote support tool, and I know for sure there are people like me who are willing to pay, but not with all the disadvantages this subscription plans carry on