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User has full control over group, can't change computer policy.

Hi,

I've created 2 groups in the TeamViewer management console and added computers to each group. I have shared the group with my colleagues with "Full-Control" permissions.

I am able to change the TeamViewer Policy on a specific machine in these groups however my colleagues can't and the option is greyed out. I think this used to work until recently.

Any help is appreciated.

Thanks.

Comments

  • JeanK
    JeanK Posts: 5,794 Community Manager 🌍

    Hello @icoleman_uk

    Thank you for your message and welcome to the TeamViewer Community! ?

    Unfortunately, for security reasons, only the policy creator can apply/edit policies, even if the device groups are shared with full control with others users.

    We thank you in advance for your understanding.

    Best regards

    Jean

    Community Manager

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