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Deleted Teamviewer Account with Active Subscription

Good Morning

Please can you assist, I mistakenly deleted our Teamviewer account due to issue with de-activating license on device and still have an active subscription.

Same account has been re-instated and need assistance with re-activating our Teamviewer paid subscription to our account again.

Please urgently assist, our IT support business cannot operate without it.2020-11-04 08_56_39-Fotos.png

 

Best Regards

Lloyd

Comments

  • KarlaR
    KarlaR Posts: 160 [Former Staff]

    Hi @TFA 

    Welcome to the TeamViewer Community ?

    Thank you for your message. For security purposes, we are unable to provide direct support regarding licensing issues here in the  Community. However, due to this situation, I could help to create a support ticket for you, and our support team will reach out to you through email shortly. The ticket ID will be sent via Private Message. 

    However, for urgent matters feel free to call? our support team directly. 

    Thank you for your patience and understanding.

    Kind regards,

    Karla

    Spanish Community Moderator