how can I get a refund if my sub just renewed?
Hi I have had a rolling licence for about 5 years, not really used it much in the last couple but now I need to and when I login to my account it shows Free Account even though I have renewed my licence on 9 September. How can I add the licence number as the original activation link is over 5 years old?
When attempting to activate the license using the procedure indicated in the email received, the message "Unable to activate" "We couldn't activate your license. Please contact our customer support team for further assistance and share the details below." ["ACTIVATION_FAILED"] How can I resolve and activate the license?
I am attempting to add a new account under our license, however, when going to the activation section, under Legacy Key (our key is over 5 years old), it only shows an error and will not activate.
i have TeamViewer Business and TeamViewer Mobile Device Support now im cant work with mobile support jsut show me screen without control and all time program show me my licencse are free
I have a regular Team viewer license. I cant log i payed $300 dollars and cant log in and it seems i dnt find any support. When i try to log in suing my google account it does not let me. it used to let me log in. When i try to log in is says "this account uses thrid party authentication. please switch to a new interface…
Just renewed my subscription (Remote Access) and have problems remote accessing / defining my 3rd (work) computer (Password when I don't have one, etc). I therefore deleted the Device in the web App in order to redefine it. Now, I can see the computer in "My Computers" in the Desktop App (old interface) but I do not see it…
in my remote access there is space for three endpoints, i have added 2. there is a third that i did not add, and when i try to access it a note come up that says admin changed my access. im the admin and donot recognise the endpoint. i cannot delete it. help please!!!
Hi teamviewer, I am being billed for an account I don’t have. I was billed on 11th July. I have tried to discuss with support but there is no one wishing to discuss as I cannot provide an invoice or verify via email. I contacted the company I used to work for but they insist it is not related to them. Where do I go now?…
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