Iʻm on a Mac. I had a business license when I needed to access multiple machines. I renewed as a single remote access account. I can log in to the portal and see that my license is active but with lots of irritating messages to upgrade or renew to Business (which I had no desire to do since I need access to 1 machine). But…
Hi everyone, I’m facing an issue activating my TeamViewer subscription and would appreciate some guidance. I have two invoices: One invoice was generated automatically (auto-renewal) for business Another subscription was purchased manually through the website. (remote access) Now, when I try to activate the newly purchased…
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[{"license":{"k":"xxxxxxxxxxxxxxxxxxxxxxxxx","t":"5","d":null},"reason":"cannotactivateoncompany" I am in a catch 22, I have the license, I have the bank statememt, I have thge invoice But Chat wont talk to me, Phone support wont talk to me, I cant submit a ticket This is my personal Teamviewer, I did use my company email…
Dear TeamViewer Support Team, We are a corporate client currently utilizing the TeamViewer Tensor license (contracted since 2016). We manage a large number of POS and Kiosk devices, most of which operate on Windows 7 Embedded (2009, 2010) environments. We are reaching out to request technical alternatives regarding the…
I understand that the license is billed annually. Is there a specific policy regarding cancellation before the end of the subscription period
There is a 1x TeamViewer Premium license. Last time I used Teamviewer version 15. Now I come in and see that my plan is Free. How do I activate the license? There is only a license number License number: 09-xxx...I used to see that I have a Premium, but now it's gone
Hi everyone, I am hoping to get some advice on how to resolve a licensing issue. The Situation:We recently tested the TeamViewer Business trial for 30 days. After the trial ended, we decided not to purchase a subscription and intended to revert to the free version. The Problem:We are currently unable to make any…
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