Multi user support - need to invite customer IT into session with customer end user

alexpez

Hi,

Been using Teamviewer with a business account to remotely support customer end users for a few years, and its been pretty easy. I now have a requirement to conduct a session with an end user and someone from the customers IT dept at the same time.

Our customers use our QuickSupport link to start sessions which we connect up to, but how would I go about setting this up so that a member of their IT could also join from a remote location?

Kind regards,

Alex