Cannot connect my laptop to my pc

rosemar123
rosemar123 Posts: 2
edited June 2023 in General questions

Since installing Windows 10 on my laptop, I can no longer access my PC from my laptop.  My PC has Windows 10, too.  I keep getting the message "Cannot connect to partner"

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  • JeanK
    JeanK Posts: 7,052 Community Manager 🌍

    Hello @rosemar123,

    Thank you for your message and welcome to the TeamViewer Community! ?

    I recommend you to restart the TeamViewer service of all impacted computers.

    Restart TeamViewer service.gif

    This should fix the issue.

    I hope this could help. ?

    If not, do not hesitate to ask your questions here. ?

    Best regards

    Jean

    Community Manager

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