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Cannot connect my laptop to my pc

Since installing Windows 10 on my laptop, I can no longer access my PC from my laptop. My PC has Windows 10, too. I keep getting the message "Cannot connect to partner"

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Hello @rosemar123,

Thank you for your message and welcome to the TeamViewer Community! ?

I recommend you to restart the TeamViewer service of all impacted computers.

Restart TeamViewer service.gif

This should fix the issue.

I hope this could help. ?

If not, do not hesitate to ask your questions here. ?

Best regards

Jean

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