Windows 10: Teamviewer restarts after power off but not after reboot

SmallTownUSA
SmallTownUSA Posts: 2
edited December 2020 in General questions

Good Morning,

Lately, I notice that Teamviewer will not be active on my remote computer after I reboot, but if I power down (via removing power) and then power up, Teamviewer is active.

I have the latest updates of Teamviewer and Windows 10 Pro on the remote computer.

Thanks for any suggestions,

Harold

P.S. I have two computers I manage on my internal network. On the second computer, I do not have the problem mentioned above. Teamviewer is active after a reboot and a hard restart. This computer is also running Windows 10 Pro with the latest updates.

Answers

  • JeanK
    JeanK Posts: 7,070 Community Manager 🌍

    Hello @SmallTownUSA,

    Did you check if the TeamViewer service is on Automatic?

    image.png

    If yes, please try with the setting Automatic (Delayed Start)

    image.png


    Community Manager

  • SmallTownUSA
    SmallTownUSA Posts: 2

    JeanK,

    Many thanks for the quick response. Unfortunately, your suggestion (s) did not work. I checked the Teamviewer service and it was set to Automatic. I changed the startup type to: "Automatic (Delayed Start)" at your suggestion. Unfortunately, when I rebooted the computer I was not able to login to the computer. I had to hard restart (remove power) and turn the power back on in order to access the computer remotely.

    Any other suggestions I can try?

    Thanks again for helping me,

    Harold

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