Delete TeamViewer account if lost Deactivation Key

melbgeo

Hi. I have two-factor authentication enabled, but no longer have the authenticator app installed, nor do I have the Deactivation Key saved, so my account is inaccessible.

I'm happy for my account to be deleted, so I can register again using my current e-mail address.

Is there a way for me to request account deletion?

I have created a new account (the one I'm using now) but had to use a different e-mail address. I would prefer to use the old e-mail address again!

Thanks

George

JeanK

Hello @melbgeo,

You will find how to proceed here:

https://community.teamviewer.com/English/discussion/comment/83529#Comment_83529