How to add users to account

Hello365

Someone at my work place has set up a multi user account while we are working from home but she does not know how to allow the rest of us to log in to use the account (accessing different computers). Can anyone help? Is it the same log in, or does she need to add us in a different way?

Any help appreciated thanks

Natascha

Hi @Hello365

Thank you for your post and welcome to our community 😊

The best way would be creating a company profile in the Management Console and add all of your email addresses there to create separate TeamViewer accounts for all of you. Afterwards, every one has the possibility to sign in with an individual licensed TeamViewer account.

You, of course, can have a master account for the administration of the Management Console but with individual TeamViewer accounts it is more convenient in your every day work.

Please note, that every concurrent connection needs a separate channel. E.g. if you are 4 people doing home office at the same time, you need 4 channels to make this possible.

Hope this could help. Let me know if there are any further questions.

All the best,

Natascha🙋‍♀️