How do I submit a ticket?
Hi @vlane22
To create a TeamViewer Meeting support ticket, please call our customer support team using the number from the 'Give us a call' link found in the Services drop menu.
Thank you,
Ryan
Hi @vlane22,
To submit a support ticket, please take a look at our article:
The article cited begins: "This article applies to all TeamViewer customers with a Remote Access, Business, Premium, Corporate or Tensor license."
I have a license for TeamViewer Meeting, which is not in the above list. Am I allowed to submit tickets? My license is called Crew 50.
Hi @tiramisù,
Thank you for your question. You should be able to submit a support ticket with your licensed account.
It doesn't work. I followed the directions in the article:
To submit a ticket to us:
Your system sent me an email to validate that my computer was trusted. I completed two Captchas.
After all of that, I typed in my email address and password and was directed back to the forum.
Thank you for getting back to us. Could you please kindly confirm that you logged in with your licensed account when you tried to create a support ticket? If yes, we need to investigate it further internally. We look forward to your reply.☺
