How do I submit a ticket?
Hi @vlane22
To create a TeamViewer Meeting support ticket, please call our customer support team using the number from the 'Give us a call' link found in the Services drop menu.
Thank you,
Ryan
Hi @tiramisù,
Thank you for getting back to us. Could you please kindly confirm that you logged in with your licensed account when you tried to create a support ticket? If yes, we need to investigate it further internally. We look forward to your reply.☺
It doesn't work. I followed the directions in the article:
To submit a ticket to us:
Your system sent me an email to validate that my computer was trusted. I completed two Captchas.
After all of that, I typed in my email address and password and was directed back to the forum.
Thank you for your question. You should be able to submit a support ticket with your licensed account.
The article cited begins: "This article applies to all TeamViewer customers with a Remote Access, Business, Premium, Corporate or Tensor license."
I have a license for TeamViewer Meeting, which is not in the above list. Am I allowed to submit tickets? My license is called Crew 50.
Hi @vlane22,
To submit a support ticket, please take a look at our article:
