Login

Danny88 · 2021-01-02T22:37:59+00:00

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How do you login to Teamviewer when it says your account doesn't exist? We have a subscription but we can't login because we don't exist now. Worked fine just the other day and now we can't login to get support in any way. So who was the genius that thought that up?

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Danny88

Also an online based forum is a terrible excuse for customer service and support.

1960goofy

help need to talk to some one [Removed as per Community Guidelines]

Fiona_G

Hi @Danny88,

If you have an active subscription, please contact our support team to check your account's status. You´ll find the link to it in the top menu under Service --> Contact --> Give us a call.

DanielNyberg

Yeah how do you do that when nobody is there? I sure would like to know the answer behind this one

DanielNyberg

Also I do have an active subscription

Fiona_G

Thank you for your reply @DanielNyberg. Our support team is able to provide assistance over the phone or support tickets only during the local business hours. If you still couldn't reach out to them, please send through your account name via private message so we can take a look.

Debbie_White6453

I have had trouble getting TeamViewer to work on one of my 4 computers. I have to remove the program and reinstall every week. I will not be renewing my subscription and finding another program that I don't have to continually reinstall. Yes, I've "talked' to customer support and each time I'm told a process to use to fix this problem, the next week I have to reinstall. I have also called my computer repair shop to make sure it isn't my computer that is the problem. I have spent hours trying to fix this issue. I am done. It doesn't work and my time is too valuable.