Lost Legacy License key

alkhall

I have purchased a small business license and a IOS license. That was some time ago and I would presume it is now in the legacy class.

my problem is.. may last use of the small business license was on an a laptop which crashed and was no longer usable. Unfortunately the email containing my license key went down with the ship. ?? how do I recover my legacy license Key??

Please Help.

Al K.

Fiona_G

Hi @alkhall,

Please kindly check out our article regarding this topic

https://community.teamviewer.com/English/kb/articles/4790-my-license-key-doesnt-work-what-can-i-do

If it doesn't help in your case, please reach out to our support team to check it for you. You´ll find the link to it in the top menu under Service --> Contact.