invalid password, please try again

karasu79 · 2021-01-09T09:45:02+00:00

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karasu79

- teamviewer free version

- New dell laptop with win 10 pro

- from any pc

- antivirus removal attempted

- attempted firewall deactivation

- attempted reinstallation

- attempted with execution only

- attempted refresh password

- attempted activation of personalized password

what else can i check?

Thanks

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Comments

JeanK

I recommend setting up a new password in the saved computer.

You can change the password of the devices you have saved into your Computer & Contacts list, with the following procedure:

Open TeamViewer
Right-click on the device
Select Properties
Edit the password in the dedicated section

Also, make sure the password is correctly set in the options of the remote computer:

Under Extras --> Options --> Advanced --> under Advanced settings for connections to this computer --> Personal Password you can type in your password. After confirming it by repeating your chosen password, click OK

USAFmike76

man. this place is helpful....can't find an answer to the same issue. other than uninstall and reinstall. what a bunch of trash this program is.

USAFmike76

I'm trying to connect via the saved computer I have in my group. worked fine earlier. now it's not. password is invalid. it wasn't 3 hours ago. I think ithe pc may have rebooted but why would my saved password it had me entered change?

JeanK

Hello @smtassini,

Are you connecting via an unattended access password (preset in the options) or via random password?

smtassini

Hi. I can't sign into my remote PC - first time I've has this problem. First it would not recognize the computer until my wife got home and "woke up" the sleeping computer. Now it states the remote PW I have entered is incorrect, but it's the one I have recorded and the one my wife states is on the screen. Now what?