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Licence issue

JayneM
JayneM Posts: 4 ✭✭
edited January 12 in Remote Access License

** Removed to protect the privacy **

This licence was bought to be able to connect to other laptops/PCs.

When it was bought, I was not aware of any limit to the number of computers/contacts I could connect to

I only have one regular connection

Last month I got a message telling me I had reached the monthly limit for connections

This is the first time that I have had this message

1) Why was I not told there was a limit and why is this not on the invoice?

2) Why does the top right hand corner box work any more? Why am I forced to add every connection now in the contacts area?

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