unauthorized access?

cmv727 · 2021-01-14T14:39:52+00:00

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I hope someone can help me. I returned to my desk this morning to find a TV message showing a proxy had failed. I believe someone had tried to sign on. I looked at the logfile and saw activity at 3am (I was fast asleep).

Was this an unauthorized access? I am pasting relevant logfile (see 2:59am activity).

Any help appreciated!

[logs removed per Community Guidelines]

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JeanK

Hello @cmv727,

Was it a message like this?

cmv727

yes, that's the message....

LCampbell

I have received this display when my invoice was past due and my service was disconnected. I was using version 11.

cmv727

I am using a free version....

JeanK

Hello @cmv727,

This message pops up when your TeamViewer client loses connection to our master server and is not related to your proxy (if you are using one).

This can be the case when the computer loses access to internet.

cmv727

Thank you for your advice.

My concern is that Team Viewer was not loaded. I hadn't used it in a few weeks. Is this still normal?

JeanK

TeamViewer was most certainly running when this occurred. There is no other possibility.