TeamViewer Host issues on Raspberry Pi 4

Fazio
Fazio Posts: 2 ✭✭

Dear all,

I'm experiencing issue with my Raspberry Pi 4 and TeamViewer Host.

I've installed TeamViewer with these commands:

wget https://download.teamviewer.com/download/linux/teamviewer-host_armhf.deb
apt install /root/Downloads/teamviewer-host_15.13.6_armhf.deb
apt install --fix-missing

Then, I launch teamviewer setup and here's the output:

You can review the full license agreement at http://www.teamviewer.com/link/?url=271351
Accept License Agreement? (y/n) y
This short guide helps you to setup TeamViewer on this device. After you have successfully finished the setup, this device will automatically be available in  your Computers & Contacts.
Connected                                                                            
Please enter your e-mail / username: MYMAIL
Please enter your password: 
Initiating sign in                                                                       
Si è verificato un problema di connessione. Verifica la tua connessione Internet e riprova.

With an error code related to connection issues. Obviously the Pi 4 is connected to internet without issues, I'm also running an AdGuard Home DNS resolver. This error is present also trying a different connection (DSL and 4G cellular) and also after changing DNS (now 1.1.1.1).

Here teamviewer info:

root@DietPi2:/# teamviewer info


 TeamViewer                           15.13.6  (DEB) 


 TeamViewer ID:                         


 teamviewerd status                   ● teamviewerd.service - TeamViewer remote control daemon
   Loaded: loaded (/etc/systemd/system/teamviewerd.service; enabled; vendor preset: enabled)
   Active: active (running) since Mon 2021-01-18 16:12:38 CET; 11min ago
  Process: 14334 ExecStart=/opt/teamviewer/tv_bin/teamviewerd -d (code=exited, status=0/SUCCESS)
 Main PID: 14342 (teamviewerd)
    Tasks: 17 (limit: 4915)
   CGroup: /system.slice/teamviewerd.service
           └─14342 /opt/teamviewer/tv_bin/teamviewerd -d


gen 18 16:12:38 DietPi2 systemd[1]: Starting TeamViewer remote control daemon...
gen 18 16:12:38 DietPi2 systemd[1]: teamviewerd.service: Can't open PID file /run/teamviewerd.pid (yet?) after start: No such file or directory
gen 18 16:12:38 DietPi2 systemd[1]: Started TeamViewer remote control daemon.  

Here below other logs of my Pi 4 running DietPi (based on Raspbian):

root@DietPi2:/# uname -a
Linux DietPi2 5.4.83-v7l+ #1379 SMP Mon Dec 14 13:11:54 GMT 2020 armv7l GNU/Linux
root@DietPi2:/# cat /etc/os-release
PRETTY_NAME="Raspbian GNU/Linux 10 (buster)"
NAME="Raspbian GNU/Linux"
VERSION_ID="10"
VERSION="10 (buster)"
VERSION_CODENAME=buster
ID=raspbian
ID_LIKE=debian
HOME_URL="http://www.raspbian.org/"
SUPPORT_URL="http://www.raspbian.org/RaspbianForums"
BUG_REPORT_URL="http://www.raspbian.org/RaspbianBugs"

If I try to connect to the RPi using the ID provided with "teamviewer info", I have this error:

Partner did not connect to router.
Error Code: WaitforConnectFailed

Any suggestion or help is appreciated, thank you.

Answers