Upgrading versions remotely

SSkiver_1 · 2021-01-20T21:07:53+00:00

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Our company would like to upgrade all of our remote installations from v11 to our current license for v15.

Is there a way to do this remotely without disturbing the end user? They VPN into our main network frequently and we utilize PDQ Deploy for application deployment. WSUS is used for updates.

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Accepted answers

JeanK

Hello @SSkiver_1,

Yes, you can update all your clients to the latest version via TeamViewer policies.

The policies you need to add are:

Install new versions automatically with the parameter All updates (includes new major versions)
Check for new versions with the parameter Weekly

You will find all the information you need about TeamViewer policies in our Knowledge Base article here:

https://community.teamviewer.com/English/kb/articles/4860-how-to-add-a-new-settings-policy

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JeanK

Hello @SSkiver_1,

Yes, you can update all your clients to the latest version via TeamViewer policies.

The policies you need to add are:

Install new versions automatically with the parameter All updates (includes new major versions)
Check for new versions with the parameter Weekly

You will find all the information you need about TeamViewer policies in our Knowledge Base article here:

https://community.teamviewer.com/English/kb/articles/4860-how-to-add-a-new-settings-policy

SSkiver_1

Thank you JeanK. Very much appreciated. That will hopefully solve some of our remote user issues.

Any chance you know where good instructions on making a host msi file for use in PDQ deploy?

JeanK

@SSkiver_1 We do not have a dedicated documentation regarding PDQ deploy.

However, you will find our Host deployment instructions here:

https://community.teamviewer.com/English/kb/articles/39639-mass-deployment-improvements