TeamViewer 13 unable to use windows credentials
Hi for the first time,
in our corporation we use version 13.0.6447&13.0.6447 QSC. I've one case when IT support needs to connect to user PC (Windows 10) using Windows adm credentials and we're stuck (multiple admin accounts) on Authentication state (program isn't starting with elevated rights on user PC). Connection using TV password pin is working without issues. User is connected to company VPN (working form home) and IT is working from office. User did a gpudate /force and a VPN login on welcome Page. As user is nowhere near our office location it's crucial from IT support to fix this. Any idea, hint what could be the issue? If needed I could upload log files, but maybe not here directly.
Thanks in advance.