Can or how do I wake up my WIRELESS win 10 computer

lwmann
lwmann Posts: 3
in General questions

I bought a new desktop computer that connects to my network wirelessly And now I am not able to access the computer through team viewer. It says that my team viewer is either not running or my remote computer is disconnected from the Internet. I have ensure that team viewer is running on the computer. And I am pretty sure that when it goes to sleep it hasn’t disconnected from the Internet.

Is Wake-on-LAN The only way that I can wake up my remote computer? I’m pretty sure that I have been able to wake up my wireless laptop in the past??

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  • JeanK
    JeanK Posts: 7,052 Community Manager 🌍
    Answer ✓

    Hello @lwmann,

    Yes, Wake-on-LAN is the only feature that can wake up a laptop.

    Community Manager

Answers

  • JeanK
    JeanK Posts: 7,052 Community Manager 🌍
    Answer ✓

    Hello @lwmann,

    Yes, Wake-on-LAN is the only feature that can wake up a laptop.

    Community Manager

  • lwmann
    lwmann Posts: 3

    So I hardwired the same computer with an ethernet cable. I still can not connect to this computer.

    I have since upgraded windows to 11 but even when it was Win 10 I could not connect.

    I can RDC with my mother's computer to help her but I can not connect to this new one.

    Help!

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