Request for client identification during or after a teamviewer session. for invoicing.

Autograph · 2021-02-01T06:37:12+00:00

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Good afternoon. Please provide a link to the instructions or a video in which I can understand how on the corporate version of Teamviewer I can set up a mechanism that requires my employee users to specify the name of the organization with which they worked remotely using Teamviewer. This is necessary so that I can later issue an invoice to my clients.

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Natascha

Hi @Autograph

Thank you for your post and welcome to our community 😊

There is the possibility to have comment windows after each session. There you can provide additional information regarding the session.

Depending on the license, you have the possibility to retrieve these comments in the connection reports in the Management Console.

You find the setting in your TeamViewer application via Extras --> Options --> Computer & Contacts:

Hope this could help.

All the best,

Natascha 🙋‍♀️