Verification Email
Hi!
I have installed the Teamviewer on my PC because I want to discuss about my website with the client. But now the issue is I am unable to install because I didn't get any verification email.
Things which I have done:
- Checked my junk, spam folder
- Reinstall the software
But I didn't get the email.
Please help me to resolve it.
Best Answer
-
Hello @Numaila,
There are two options you can follow to get you started again:
If you own a professional TeamViewer license:
- Please contact our support via phone, they will guide you through the procedure: Contact us via phone
If you are using the free version of TeamViewer:
- You can create for free a new account: https://login.teamviewer.com/LogOn#register
- If creating a new account with a different email address is not an option and you want to use this same account again, you can request the deletion of your TeamViewer account by writing an email to [email protected].
- As soon as the account is deleted by our dedicated team, you will be able to create the TeamViewer account with this same email address.
Community Manager
0
Answers
-
Hello @Numaila,
There are two options you can follow to get you started again:
If you own a professional TeamViewer license:
- Please contact our support via phone, they will guide you through the procedure: Contact us via phone
If you are using the free version of TeamViewer:
- You can create for free a new account: https://login.teamviewer.com/LogOn#register
- If creating a new account with a different email address is not an option and you want to use this same account again, you can request the deletion of your TeamViewer account by writing an email to [email protected].
- As soon as the account is deleted by our dedicated team, you will be able to create the TeamViewer account with this same email address.
Community Manager
0 -
Thank you so much!
1 -
Hello, can't verify my account either. Tried a few times.
Carl
0 -
Hi,
I'm not receiving the emails to verify my device, so that the device will be added to the trusted devices list.
I have checked my inbox & spam folder, I also added @teamviwer.com to my email filter.
Any suggestions will be greatly appreciated.
0