Verification Email

Numaila

Hi!

I have installed the Teamviewer on my PC because I want to discuss about my website with the client. But now the issue is I am unable to install because I didn't get any verification email.

Things which I have done:

• Checked my junk, spam folder
• Reinstall the software

But I didn't get the email.

Please help me to resolve it.

JeanK

Hello @Numaila,

There are two options you can follow to get you started again:

If you own a professional TeamViewer license:

• Please contact our support via phone, they will guide you through the procedure: Contact us via phone

If you are using the free version of TeamViewer:

• You can create for free a new account: https://login.teamviewer.com/LogOn#register 
• If creating a new account with a different email address is not an option and you want to use this same account again, you can request the deletion of your TeamViewer account by writing an email to [email protected].
• As soon as the account is deleted by our dedicated team, you will be able to create the TeamViewer account with this same email address.

JeanK

Hello @Numaila,

There are two options you can follow to get you started again:

If you own a professional TeamViewer license:

• Please contact our support via phone, they will guide you through the procedure: Contact us via phone

If you are using the free version of TeamViewer:

• You can create for free a new account: https://login.teamviewer.com/LogOn#register 
• If creating a new account with a different email address is not an option and you want to use this same account again, you can request the deletion of your TeamViewer account by writing an email to [email protected].
• As soon as the account is deleted by our dedicated team, you will be able to create the TeamViewer account with this same email address.

Numaila

Thank you so much!

la_canuck

Hello, can't verify my account either. Tried a few times.

Carl

exiguitas

Hi,

I'm not receiving the emails to verify my device, so that the device will be added to the trusted devices list.

I have checked my inbox & spam folder, I also added @teamviwer.com to my email filter.

Any suggestions will be greatly appreciated.