My Remote Desktop screen is very small and I can’t adjust it.
Michael_Ves
Posts: 4
My Remote Desktop screen is very small and I can’t adjust it.
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Answers
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Hello @Michael_Ves,
You can change the resolution of the partner's screen within the TeamViewer toolbar:
Community Manager
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Thanks for responding JeanK . When I try to access the other resolutions from the pull down menu, there is no pull down.
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@Michael_Ves This means that TeamViewer can only capture one resolution on your remote screen.
This might be the case if:
- there is no screen plugged in the remote computer
- the screen on the remote computer is very old
- there is an issue/bug with the remote screen
Community Manager
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Thanks again for your help. I had a full screen a couple days ago when this condition just started happening. Ii just got a new computer with new monitors in December of 2020. I can't say anything about a bug.
MV
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