My Remote Desktop screen is very small and I can’t adjust it.

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Michael_Ves
Michael_Ves Posts: 4 ✭✭
in General questions

My Remote Desktop screen is very small and I can’t adjust it. 

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  • JeanK
    JeanK Posts: 6,989 Community Manager 🌍
    edited November 2021
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    Hello @Michael_Ves,

    You can change the resolution of the partner's screen within the TeamViewer toolbar:

    image.png


    Community Manager

  • Michael_Ves
    Michael_Ves Posts: 4 ✭✭
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    Thanks for responding JeanK . When I try to access the other resolutions from the pull down menu, there is no pull down.

  • JeanK
    JeanK Posts: 6,989 Community Manager 🌍
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    @Michael_Ves This means that TeamViewer can only capture one resolution on your remote screen.

    This might be the case if:

    • there is no screen plugged in the remote computer
    • the screen on the remote computer is very old
    • there is an issue/bug with the remote screen

    Community Manager

  • Michael_Ves
    Michael_Ves Posts: 4 ✭✭
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    Thanks again for your help. I had a full screen a couple days ago when this condition just started happening. Ii just got a new computer with new monitors in December of 2020. I can't say anything about a bug.


    MV

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