Has anyone an idea how to end my subscrition?
According to the EULA:
B.5.4 Termination notice
Termination notice, including the notification of non-renewal of Subscription pursuant to section B.5.1, must be made in text form (by signed letter, telefax or email). Customer shall address its termination notice to TeamViewer Germany GmbH, or by email to sales@teamviewer.com, or using the web portal provided by TeamViewer under the link: https://www.teamviewer.com/en/support/. TeamViewer may also terminate a Contract by means of a respective notification within the Software.
When I send an email, I get this reply:
Hi there!
Thanks for contacting the TeamViewer sales team.
A lot has changed around here… and we think you’ll like the enhancements we’re making.
We’re continuously improving our products and services every chance we get. To serve you better, we need to shut down this email address.
On the bright side, now you can connect directly with us through our website at https://www.teamviewer.com/sales.
We’re very sorry for any inconvenience this may cause—this is one of the many changes that will help us help you better.
Thanks for your understanding!
Stay connected,
TeamViewer Sales Team
https://www.teamviewer.com/sales
PS:
For any questions around your invoice, your contract or technical issues please reach out to customer support at teamviewer.com/support.
For help using the free version of TeamViewer, please visit our TeamViewer Community and Knowledge Base at community.teamviewer.com.
Should you have any questions concerning privacy, please refer to teamviewer.com/privacy-policy/.
When I use the form on the website I don't receive a response. Can anyone in this community help me end my subscription?
