Why is my teamviewer only showing up with the free version

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RezaG123_
RezaG123_ Posts: 1 ✭
in General questions

Yesterday we purchased Team Viewer remote and when I went to activate it, it is only activating the free version. I've tried to contact support since 3:00 PM yesterday and no response. I"m so frustrated.

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  • Yettavr6
    Yettavr6 Posts: 0 ✭
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    Same issue here. This whole company is horrendous. The website and the phone system keep telling me that I can create a support ticket online, but I see absolutely nowhere to do that, it just keeps redirecting me to this forum.

  • RezaG123_
    RezaG123_ Posts: 1 ✭
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    I finally got through to them I had to act like I had a commercial license. It was very very frustrating and took 24 hours to finally get in contact with an actual human.

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