Remote printing

This has now been fixed by updating to the new version 15.15.5 on both computers

I was having this problem and I updated both my Teamviewers (remote and one I'm physically on) to 15.15.5 and it seems to have come back.

https://community.teamviewer.com/English/discussion/comment/113053#Comment_113053

You don't need to uninstall. You just need to click Actions at the top, then "Remote update".

Then it warns you its going to do the update (you have a bit of time to cancel) and it asks if you want to be notified when its finished as it throws you out of the connection.

Then once it's done, it notifies you and asks if you want to reconnect. Obviously I don't know your setup but hopefully its similar. It was actually fairly straight forward. However, if it went wrong, I have a couple of people in the office who I could ask to have a look at it.

All comments

@JeanK Will try that tonight after work, thank you

@vjm6891 Thank you, yay it's solved! It did not start up again automatically after installation though, but luckily a colleague was in the office to get some documents and was able to restart the software

@JeanK thank you, this has now fixed the problem.

I did this the other day, guess it didn't download the newest version.

Thanks for your help!

This has now been fixed by updating to the new version 15.15.5 on both computers

JeanK

@Vibeke Have you tried to uninstall and reinstall the Printing driver?

2021-02-01 13_10_13-TeamViewer options.png

@JeanK Thank you, yes I have - have also tried uninstalling and reinstalling the complete software, all with no luck

JeanK

Maybe you could try to reinstall the printer driver of your system. I mean not the TeamViewer Printer driver, but the one installed on your computer.

@JeanK Didn't work, but thank you for suggesting

I'm now having the exact same problem, it is completely frustrating to have to click yes every single time you want to print, this is an extra step that is not needed.

Teamviewer - whatever you did.... bring back the tick box for 'Don't ask again for this session' for printing!

TeamViewer used to have this great little function when you first printed you could click on 'Don't ask again for the rest of this session'

This feature is now gone!!! WHY???

It is completely frustrating to have to click yes every single time you want to print, this is an extra step that is not needed.

Teamviewer - whatever you did.... bring back the tick box for 'Don't ask again for this session' for printing!

Image shows what I am getting now

@Susan_E Yes, very frustrating! Haven't found a solution yet

JeanK

Thank you for the heads up, @vjm6891 !

@Vibeke @Susan_E can you confirm on your side?

@vjm6891 Thank so much for the suggestion. As we are currently in lockdown I don't have the physical access to uninstall and reinstall on the remote end yet - I can't risk loosing the connection as I work from home. Will uninstall and reinstall as soon as I get the chance, fingers crossed! Thank you - will make sure to update this thread

https://community.teamviewer.com/English/discussion/comment/113053#Comment_113053

You don't have to uninstall. Just hit Ac tions - Remote update.

Let it do the update (you will get thrown off but it throws up a box asking if you want to go back on when its finished installing) Then just wait for it to notify you.

Obviously I don't know your setup but hopefully it will work in a simialr way.

I was having this problem and I updated both my Teamviewers (remote and one I'm physically on) to 15.15.5 and it seems to have come back.