My computer not appearing on list

My Windows 10 computer does not appear on group list. I have reinstalled TV, added computer, reset network, but it still does not appear. I can connect to my computer from another one, entering my computer's ID and password but it still will not appear on the list of accessible computers.

I recently updated Windows 10 but I am not sure if it stopped appearing before or after. All other computers appear and some of these were also updated.

Answers

  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    Hello @fjsd50,

    Did you check if the computer appears under a different name? Maybe it has already been saved under a different alias.

    A major Windows update might change the TeamViewer ID of a device. Therefore, please make sure you are entering the most recent TeamViewer ID of the device.

    Community Manager

  • fjsd50
    fjsd50 Posts: 4 ✭✭

    Thank you for your observations. My computer has miraculously appeared once again. Sorry, but I cannot say how I managed it.

  • Huggins
    Huggins Posts: 1

    Try out this Option


  • fjsd50
    fjsd50 Posts: 4 ✭✭

    Thanks for your suggestion. I will check and see how mine is configured. For now, at least, my computer continues to appear on my group's list.