Graphics Artifacts on Raspbian

SysAdmin
SysAdmin Posts: 5
in Linux only

We're experiencing severe graphics artifacts on Raspberry Pi:

Raspberry Pi Graphic Artifacts on TeamViewer.png

 

Is there a configuration setting that can alleviate this problem?

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  • ChristianCay
    ChristianCay Posts: 182 [Former Staff]

    Dear SysAdmin,

    Thank you for your post.

    What version of TeamViewer Host are you using on the Raspberry Pi?

    We are looking forward to your comments.

     

    Best regards,

    Christian

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  • SysAdmin
    SysAdmin Posts: 5

    Hi Christian, we're running v12.0.078433 Preview H.

    This is the version we downloaded and installed a couple of weeks ago.

    true.png

     

  • SysAdmin
    SysAdmin Posts: 5

    Thank you for getting back to us.

    Thank you also for obscuring our TeamViewer ID in the uploaded screen shot.

     

  • SysAdmin
    SysAdmin Posts: 5

    Christian: has there been any news on this?

    Has the problem been fixed?

     

  • ChristianCay
    ChristianCay Posts: 182 [Former Staff]

    Dear SysAdmin,

    Thank you for contacting TeamViewer.

    May you please update to the latest version to see if the issue persists?

    To do so, please run the following command

    sudo apt-get install --only-upgrade teamviewer-host

    Hope this solution works for you.

     

    Best regards,

    Christian

    Did my reply answer your question? Accept it as a solution to help others, Thanks.
  • SysAdmin
    SysAdmin Posts: 5

    Christian, do you know whether this has been fixed in v12?

    Our license doesn't permit us to use v13.

    Thanks,
    Jeff Bowman

     

  • AG7GN
    AG7GN Posts: 1

    Hello,

    Has this issue been resolved?  I'm seeing severe artifacts on a Raspberry Pi 3B+ (the server).  I'm using TeamViewer 13.2.13582 on the client (a Mac) and on the server.

    Thanks,

    Steve

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