Free version keeps changing password

Rick
Rick Posts: 1
edited May 2023 in General questions

I have the free version 12 on a friend's Windows XP computer.  Connections are fine, but when the XP computer reboots, the password changes and I can't log in unless I use the new password.  How do I keep the other computer connection stable so I can connect?

Answers

  • Reyhan
    Reyhan Posts: 269 Staff member 🤠

    Dear Rick,

    Thank you for your contribution.

    Could you please check the settings on client side?

    Settings.png

    If your friend agreed :smileyhappy: you have the option to set a personal password for permanent and unattended access.

    Password.png

    I hope it was helpful!!!

    Did my reply answer your question? Please accept it as a solution to help others, Thanks.
    Reyhan
  • tamara
    tamara Posts: 1

    I cant find the page that you show in this to set it so that my password does not change minimum of once a week.  Frustrating because sometimes I am away from home and cannot log in because it has changed my password.  And is it supposed to be through the computer or the cell device that you do it?  I have tried both.

  • longbeachRita
    longbeachRita Posts: 5

    This is not available on free version

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