MISSING INVOICE

Velichka · 2021-03-11T08:08:51+00:00

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I can't get to pay my invoice, because there isn't an email sent with any invoice on the one gmail that I registered with. And I found no other way to prompt a simple re-sending of the invoice. And I need TeamViewer for work daily. Horrendous webdesign, laughably invalid phone numbers for support in my country, and I couldn't even find a way to put in a simple ticket. If unresolved soon, I'm moving away from this failing platform for good.

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Natascha

Hi @Velichka

Thank you for your post and welcome to our community 😊

Would you mind to provide your email address with which you purchased in a private message?

Looking forward to your message.

All the best,

Natascha 🙋‍♀️

CDrage

I'm having this same problem. My annual subscription was renewed automatically and charged to my credit card, but I never received an invoice. I need the invoice to submit to my accounting department. When I try to contact support to request an invoice, the support link just brings me to a forum page touting the "New and Improved Support Structure." It says if I want to submit a ticket I have to activate my account. It's been activated for years, but fine, I'll try that. So I follow the instructions to activate but get an error message saying my license is invalid!

What's going on? I just want a copy of my invoice!

zaphoid_7772

I cant believe this

So many people have no invoice no and cannot re-subscribe

I want to pay but your stupid website wont let me, Sack your developers

I don't have an invoice no

Why don't you send it in a simple stupid email

Find it ridiculous that I have to beg to be allowed to pay my subscription

Incredibly Stupid Service

Maybe I should find a better site that ALLOWS me to re-subscribe

Really frustrated and fed up

Spent HOURS trying to give you money

zaphoid_7772

THIS IS STUPID JUST SEND TO EMAIL ADDRESS

😣😠🤕

hugourda

My license is canceled because " I did not pay the invoice". I never received any invoice.

Please send me the invoice again.

I can not support my costumers because of this.

Please resend me the invoice asap, so I can work.

Thank you