Very disappointed of the functionality of TeamViewer

Jonny_sandberg1 · 2021-03-23T10:21:02+00:00

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Jonny_sandberg1

This TeamViewer Software is not working as it should be.

Because of this we cant work with it.

This is the issues we have:

It change password automatic on remote computer, witch is a real big problem.

Very difficult to receive support, where can i call?

Is need to send emails all the time that needs clicking on a link to confirm changes.

Why does we have this problems?

Best regards Christopher

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Comments

JoshP

Hello @Jonny_sandberg1

Thanks for your post.

Licensed users can submit tickets as well as reach out to support directly using local numbers here:

https://www.teamviewer.com/support

Jonny_sandberg1

Hello, it is allready set for easy access, but it is change password anyway.

I think we have to look for another supplyer that can work with proffesional users, because Teamviewer software is not working and the support is not good, it seems that it is not possible to get some help.

I dont want a support forum, i want a telephone number that i can call for help.

Teamwiewer has now cost us a lot of money in extra worktime for us.

We are very dissipointed.

Esther

Hi Jonny,

you can set a permanent password or enable Easy Access on the remote Computer to avoid the dynamic password.

Please see our Security Handbook for more information.

Thanks, Esther