Can't activate a license due to a double order, can't submit a ticket as have no license
Got a really frustrating issue where I have purchased a remote access license for a member of my team, got no confirmation of payment the first time I put a payment through so submitted it again only to be charged twice and now we can't activate the license due to the double order. I also can't submit a ticket as we can't activate the account!!!!!
I can't get through to anyone helpful on the phone as as soon as I either select the Remote Access license support option I get disconnected and if someone tries to connect me from another area, I get disconnected AGAIN.