I paid, no email with activation link, and it's almost 24 hrs now

AVSMC · 2021-03-26T23:11:16+00:00

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Hi, I've paid with paypal for the remote access license

and it's almost 24 hrs now, and I need to do my work, it's not clear if I'll get this activation link or I have to wait until Monday?

Apparently the offices in Germany are closed?

I've already called US teamviewer and after 1 hr of on the line with them, they couldn't find a solution.

Please help me get this resolved asap

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Yuri_T

Hi @AVSMC,

Thank you for reaching out to us and I apologize for any inconvenience caused.

We are not aware of any problem with the email system on our side. It seems that we need to check something with your order individually. In this case, we are unable to affect or provide direct support in licensing issues here in the community, for security purposes, so I have created a support ticket for you.

Please wait for an answer from our customer support representative.

Kind regards,

Yuri

AVSMC

hello?

please resolve this

is Team Viewer's activation email system down