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Cannot reset password to reset user ID

WBJWW Posts: 1 Newbie

I'm stuck in a loop after I provide my email address to reset my password, I keep on having to verify that I am not a robot over and over , and cannot get past that stage.



  • JeanK
    JeanK Posts: 3,846 Moderator

    Hello @WBJWW,

    I recommend waiting until the last e-mail arrives. Then closing all browsers tabs you have opened and restart the whole things from the start.

    French Community Moderator
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