teamviewer.com link icon
or
Ask The Community

Cannot reset password to reset user ID

WBJWW
WBJWW Posts: 1 Newbie

I'm stuck in a loop after I provide my email address to reset my password, I keep on having to verify that I am not a robot over and over , and cannot get past that stage.

Thanks

Answers

  • JeanK
    JeanK Posts: 3,846 Moderator

    Hello @WBJWW,

    I recommend waiting until the last e-mail arrives. Then closing all browsers tabs you have opened and restart the whole things from the start.

    French Community Moderator
Sign In or Register to comment.