Design and deploy link provides old version

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martuc
martuc Posts: 1 ✭
in General questions

Good afternoon everyone,

I'm using free TeamViewer license beside my paid one for home remote family support. I'm using the Design&Deploy feature where I have my custom shortened link that I can easily dictate. However, since some time I got a message that my QuickSupport Case is using old version of TV and it needs to be upgraded.

I can see that indeed when I enter get.teamviewer.com/mylink it'll download QS Client version 13.2.36223.0 instead of the latest 15 one. So I cannot connect with my full TV client running ver 15.6.8.

I could not find any details about which version is provided through this link in TV Management Console, I thought that it will provide latest version everytime there is a new one.

Do I need to somehow upgrade my account or that link to newer version?

Thanks a lot

Martin

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