Remote restart

Eskill
Eskill Posts: 1 ✭
edited November 2021 in General questions

Is there a way I can remote restart my computer? Teamviewer shows my computer is online but I cannot access it.

Answers

  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    Hello @Eskill,

    It is only possible to restart the computer if you can access it (via TeamViewer).

    Community Manager

  • ronyochum
    ronyochum Posts: 2 ✭✭

    This is a seriously-needed feature. TeamViewer frequently becomes unstable and unusable, without reason, requiring me to go to the remote computer and restart things.

  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    Hello @ronyochum,

    This is indeed not satisfying...

    The best way to prevent such things from happening is to make sure both sides are running the latest version of TeamViewer.

    You can find how to to be always up-to-date here:

    https://community.teamviewer.com/English/kb/articles/59-enable-auto-update-for-teamviewer

    Let me know if this will improve your experience...🙏

    Community Manager

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