License activation mail not received

JoseLuisU

I receive the mail saying:

Subject: [Correo externo]:Your TeamViewer Payment Confirmation – AccID xxxxxxx 

 Hi jose, 

  

Thank you for your payment. Your payment has been processed for invoice Rxxxxxxxxx . 

  

Stay connected, 

TeamViewer 

  

 But no receive the mail for activate the license, how I can get that. I have more than one month trying to get the activation.

regards,