I cannot install teamviewer host on win10

zhehanyang96
zhehanyang96 Posts: 4
in General questions

As I open the installation app, it pops up a window saying nothing. Then I click OK, it quits automatically.

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Answers

  • JeanK
    JeanK Posts: 7,036 Community Manager 🌍

    Hello @zhehanyang96,

    Which TeamViewer Host version are you trying to install?

    Community Manager

  • zhehanyang96
    zhehanyang96 Posts: 4

    I guess it's the latest version but I don't know which version it is because when I download it from teamviewer official website, it doesn't indicate its version. If you need to know its version, can you tell me how to find it?

  • JeanK
    JeanK Posts: 7,036 Community Manager 🌍

    If you tried with the one from our website, then it is most probably the latest one.

    Have you tried to look in the TeamViewer related files in the registry? If you find any, please delete them and try again.

    You will be able to find them as described here:

    https://community.teamviewer.com/English/kb/articles/16835-how-to-uninstall-teamviewer-on-pc


    Community Manager

  • zhehanyang96
    zhehanyang96 Posts: 4

    I deleted every related files in the registry and restart my computer, but I still cannot correctly install the host. The same prompt shows up again.

  • JeanK
    JeanK Posts: 7,036 Community Manager 🌍

    Thank you for your update! ✌

    Community Manager

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