cancel and refund.

maximuz

I would like to ask to cancel my account and refund, since I bought teamviewer last week May 13, the program does not work well on what I need, I believe you have this 7 days refund policy, I already sent a ticket your sales team but no reply yet ...

I doing this to make sure that my refund will still be valid since its within the 7 day refund policy.

Please let me know whats the update on my account especially your sales team.

Thanks.

JeanK

Hello @maximuz,

Please understand that we do not process any cancellation requests within the community.

However, opening a ticket is the best option to do.

As you have done it already, you only need to wait for the cancellation confirmation of our customer support team.