Team Viewer on an Oppo A15s phone allows chat between us, but shows 'Your partner rejected your connection request' when I click on the 'remote control' button. How can this be fixed ?
TeamViewer Host was installed on the phone, but no ID and password shows, so can still not connect.
On your computer, you need to install TeamViewer (full client).
On his phone, he needs to install TeamViewer Host.
With this setup, you will be able to connect from your computer to his phone.
In his exasperation my partner had already uninstalled Team Viewer - but is willing to re-install. YOU suggested 3 options. Which should he install so that I can access his phone from my desktop ?
Which app did you install on your phone? TeamViewer Remote Control? TeamViewer QuickSupport or TeamViewer Host?
Uninstalling and re-installing has been tried twice - to no avail. Although an ID shows on the phone, a password does not.
At my desktop I keep being told that the partner has not opened Team Viewer or has no connection to the internet BOTH are untrue.
No, but it could be tried.
Hello @jphilippa,
Have you tried to reinstall the app?
