where is the remote session toolbar in ver. 15

Aaronl73
Aaronl73 Posts: 4
in General questions

I am trying to find the remote session toolbar but I no longer see it. Can someone help me, please?

Answers

  • Aaronl73
    Aaronl73 Posts: 4
    edited June 2021

    I want to talk to the person at the other end and the manual says how but I can't find the communicate button anywhere in the Remote Control screen. I am using the free version of TeamViewer.

  • JeanK
    JeanK Posts: 7,036 Community Manager 🌍

    Hello @Aaronl73,

    The remote session toolbar is still at the top of the screen.

    In your case, it might be minimized.

    Could you see if it is the case? You can maximize the toolbar by clicking on the arrow as below:

    image.png


    Community Manager

  • Aaronl73
    Aaronl73 Posts: 4

    There isn't any down pointing arrow or any other indication of a pulldown menu on my 15.18.4 (32 bit) version.

  • Aaronl73
    Aaronl73 Posts: 4

    Here is a screen shot of TeamViewer on my computer. As you can see there is no toolbar.

    teamviewer.PNG


  • JeanK
    JeanK Posts: 7,036 Community Manager 🌍

    Clicking on the symbol right next to the closing button should make the toolbar appear:

    image.png


    Community Manager

  • JeanK
    JeanK Posts: 7,036 Community Manager 🌍

    Hello @Aaronl73,

    Here is the Community button:

    image.png


    Community Manager

  • Aaronl73
    Aaronl73 Posts: 4
    teamviewer.PNG

    As you can see I don't have the menu or at least I can't find it.

  • JeanK
    JeanK Posts: 7,036 Community Manager 🌍
    edited June 2021

    You need to first click here:

    image.png


    Community Manager

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