Remote Access doesn't link my account.

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md_tv3
md_tv3 Posts: 1
edited May 2023 in Licensing

I have bought and activated a Remote Access license with my account last Friday.

After activation is no license associated with the account and it still shows free plan.

If I want to activate again , I will get a message that the license is activated with another account.

I cannot use that license on my computer.

Thank you in advance

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Answers

  • JeanK
    JeanK Posts: 6,990 Community Manager 🌍
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    Hello @md_tv3,

    Your license has been activated on a different account from the one you are posting here.

    It is activated on: m******1@m******es****s.com

    Community Manager