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Remote Access doesn't link my account.

I have bought and activated a Remote Access license with my account last Friday.

After activation is no license associated with the account and it still shows free plan.

If I want to activate again , I will get a message that the license is activated with another account.

I cannot use that license on my computer.

Thank you in advance



  • JeanK
    JeanK Posts: 6,516 Community Manager 🌍

    Hello @md_tv3,

    Your license has been activated on a different account from the one you are posting here.

    It is activated on: m******[email protected]******es****

    Community Manager


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