No Gui appears

jc06700
jc06700 Posts: 3 ✭✭

Hello


Using Teamviewer 12 Corporate since years on my Debian Linux

Last Week my DSI decide to upgrade the version to TeamViewer15

OK. I uninstalled the old version and install the new one


Now it seems to be possible to install the 64 bits version 😀

Nice

I downloaded the deb package teamviewer_15.18.5_amd64.deb and installed it

/opt/teamviewer/tv_bin/teamviewerd -d is running

but the GUI does'nt appears

Checking logs don't give me the solution


Browsing dedicated Internet Forums, I find many talks about a possible problem with login manager ...

suggesting to install the tar version to solve the problem

OK i uninstall deeply the deb version

download the teamviewer_15.18.5_amd64.tar.xz

untar it

and launch teamviewer

Again the GUI does'nt appears


Using Debian Buster/bulleyes (10/11)

Kernel 5.10.0-7-amd64

No Display Manager

Tests done and failed under xfce4 and gnome


Checking dependencies

$ ./tv-setup checklibs

   -=-  TeamViewer tar.xz check  -=-     

 In order to use the tar.xz version of TeamViewer,

 you have to make sure that the necessary libraries are installed.

   Writing raw output to /home/jissou/temp/Telechargements/teamviewer/logfiles/DependencyCheck.log

 Analyzing dependencies ...           

   All library dependencies (*.so) seem to be satisfied!

   QtQuickControls seems to be installed


It' a shame we can't attach log file !

Anyway the DependencyCheck.log file but all seems fine


Gui.log file do'nt give anything excepts few warnings about gtk.css

  • not a valid color name
  • Junk at end of value for border-width


startup.log file seems OK

=======

Init...

TeamViewer:       15.18.5 - TAR_NI

Profile:          /home/jissou (jissou)

Desktop:          DS: 'xfce'   XDG: 'XFCE'

XServer TTY:      1

ok (info)

CheckCPU: SSE2 support: yes

FONTCONFIG_FILE: /home/jissou/temp/Telechargements/teamviewer/tv_bin/script/fonts_portable.conf

ok (profile)

==========


And eventually TeamViewer15_Logfile.log (may be the most interesting)

==========

2021/06/19 09:49:15.778 8692 139655801872576 N  Logger started.

2021/06/19 09:49:15.779 8692 139655801872576 N  Found 0 stack dump files ...

2021/06/19 09:49:15.779 8692 139655801872576 N  Found 0 core dump files ...

2021/06/19 09:49:15.779 8692 139655798814464 N+ Thread: SystemBusIO0

2021/06/19 09:49:15.779 8692 139655790421760 N+ Thread: SystemBusIO1

2021/06/19 09:49:15.780 8692 139655801872576 N+ LateBinding [libdbus-1.so.3]: Loaded library

2021/06/19 09:49:15.782 8692 139655801872576 N  systemd: logind service available

2021/06/19 09:49:15.784 8692 139655801872576 N+ DBus: optional property CanMultiSession not found

2021/06/19 09:49:15.784 8692 139655801872576 N  systemd: New seat seat0 [path=/org/freedesktop/login1/seat/seat0, activeSession='1', canGraphical=1, canTTY=1, canMultiSession=0]

2021/06/19 09:49:15.785 8692 139655801872576 N+ DBus: optional property DefaultControlGroup not found

2021/06/19 09:49:15.785 8692 139655801872576 N+ DBus: optional property KillProcesses not found

2021/06/19 09:49:15.785 8692 139655801872576 N  LogindSessionInfo: New session LogindSessionInfo [id=1 user=jissou state=user active=1 reliable=1 infoId=2212294583] [path=/org/freedesktop/login1/session/_31 TTY=tty1 seat=seat0 display= vtnr=1 owner=[SysUser: jissou [uid=1000, gid=1000 home=/home/jissou gecos=jissou,,, shell=/bin/bash]] idle=1(1624083400156426) active=1 type=tty class=user state=active timestamp=1624083402275585 service=login defaultCG= leader=727 audit=1 remote=0 rHost= rUser= killProc=0]

2021/06/19 09:49:15.786 8692 139655801872576 N+ DBus: optional property DefaultControlGroup not found

2021/06/19 09:49:15.786 8692 139655801872576 N+ DBus: optional property KillProcesses not found

2021/06/19 09:49:15.786 8692 139655801872576 N  LogindSessionInfo: New session LogindSessionInfo [id=5 user=flo state=user active=0 reliable=1 infoId=2226203566] [path=/org/freedesktop/login1/session/_35 TTY=tty2 seat=seat0 display= vtnr=2 owner=[SysUser: flo [uid=1001, gid=1001 home=/home/flo gecos=,,, shell=/bin/bash]] idle=0(1624088272160426) active=0 type=tty class=user state=online timestamp=1624088270431385 service=login defaultCG= leader=6063 audit=5 remote=0 rHost= rUser= killProc=0]

2021/06/19 09:49:15.789 8692 139655801872576 N  SysSessionInfoManager: observing sessions from logind is marked as reliable

2021/06/19 09:49:15.789 8692 139655801872576 N+ logind: session info '5' is for VT 2, skipping.

2021/06/19 09:49:15.789 8692 139655801872576 N+ logind: session info '1' is for VT 1, skipping.

2021/06/19 09:49:15.789 8692 139655801872576 N  SysSessionInfoManager: Session Information provided by VT [priority: 2]

2021/06/19 09:49:15.790 8692 139655801872576 N!! SysSessionInfoManager::GetOwnProcessSession: No session found!, Errorcode=11

2021/06/19 09:49:15.791 8692 139655801872576 N  Starting as network

2021/06/19 09:49:15.791 8692 139655801872576 N!!!DaemonRuntimeInfo::Writer: failed to lock the file "/home/jissou/temp/Telechargements/teamviewer/config/teamviewerd.pid" - locked by other process (8434), Errorcode=11

2021/06/19 09:49:15.793 8692 139655801872576 N  Shutting down DBus IOHandler

2021/06/19 09:49:16.313 8657 140662891803328 G  Logger started.

2021/06/19 09:49:16.318 8657 140662891803328 G  Found 0 stack dump files ...

2021/06/19 09:49:16.318 8657 140662891803328 G  Found 0 core dump files ...

2021/06/19 09:49:16.321 8657 140662891803328 G  systemd: logind service available

2021/06/19 09:49:16.323 8657 140662891803328 G  systemd: New seat seat0 [path=/org/freedesktop/login1/seat/seat0, activeSession='1', canGraphical=1, canTTY=1, canMultiSession=0]

2021/06/19 09:49:16.325 8657 140662891803328 G  LogindSessionInfo: New session LogindSessionInfo [id=1 user=jissou state=user active=1 reliable=1 infoId=2212294583] [path=/org/freedesktop/login1/session/_31 TTY=tty1 seat=seat0 display= vtnr=1 owner=[SysUser: jissou [uid=1000, gid=1000 home=/home/jissou gecos=jissou,,, shell=/bin/bash]] idle=1(1624083400156426) active=1 type=tty class=user state=active timestamp=1624083402275585 service=login defaultCG= leader=727 audit=1 remote=0 rHost= rUser= killProc=0]

2021/06/19 09:49:16.326 8657 140662891803328 G  LogindSessionInfo: New session LogindSessionInfo [id=5 user=flo state=user active=0 reliable=1 infoId=2226203566] [path=/org/freedesktop/login1/session/_35 TTY=tty2 seat=seat0 display= vtnr=2 owner=[SysUser: flo [uid=1001, gid=1001 home=/home/flo gecos=,,, shell=/bin/bash]] idle=0(1624088272160426) active=0 type=tty class=user state=online timestamp=1624088270431385 service=login defaultCG= leader=6063 audit=5 remote=0 rHost= rUser= killProc=0]

2021/06/19 09:49:16.328 8657 140662891803328 G  SysSessionInfoManager: observing sessions from logind is marked as reliable

2021/06/19 09:49:16.328 8657 140662891803328 G  SysSessionInfoManager: Session Information provided by VT [priority: 2]

2021/06/19 09:49:16.330 8657 140662891803328 G!! SysSessionInfoManager::GetOwnProcessSession: No session found!, Errorcode=11

2021/06/19 09:49:16.330 8657 140662891803328 G  Running on Qt 5.15.2

2021/06/19 09:49:16.452 8657 140662891803328 G  Initialised XRandR extension 1.5 (base=89 error=147)

2021/06/19 09:49:16.489 8657 140662891803328 G  MonitorInfo: [XRandR 1.2] CRTC HDMI-0 2560x1440@75Hz [0, 0, 2560, 1440] - 1

2021/06/19 09:49:16.489 8657 140662891803328 G  MonitorInfo: [XRandR 1.2] CRTC 1 has no outputs

2021/06/19 09:49:16.489 8657 140662891803328 G  MonitorInfo: [XRandR 1.2] CRTC 2 has no outputs

2021/06/19 09:49:16.489 8657 140662891803328 G  MonitorInfo: [XRandR 1.2] CRTC 3 has no outputs

2021/06/19 09:49:16.489 8657 140662891803328 G  Virtual Desktop [0, 0, 2560, 1440]

2021/06/19 09:49:16.522 8657 140662891803328 G  MonitorInfo: [XRandR 1.2] CRTC HDMI-0 2560x1440@75Hz [0, 0, 2560, 1440] - 1

2021/06/19 09:49:16.522 8657 140662891803328 G  MonitorInfo: [XRandR 1.2] CRTC 1 has no outputs

2021/06/19 09:49:16.522 8657 140662891803328 G  MonitorInfo: [XRandR 1.2] CRTC 2 has no outputs

2021/06/19 09:49:16.522 8657 140662891803328 G  MonitorInfo: [XRandR 1.2] CRTC 3 has no outputs

2021/06/19 09:49:16.522 8657 140662891803328 G  Virtual Desktop [0, 0, 2560, 1440]

2021/06/19 09:49:16.524 8657 140662891803328 G! GuiMain Error parsing command-line arguments

2021/06/19 09:49:16.528 8657 140662891803328 G!! SysSessionInfoManager::GetOwnProcessSession: No session found!, Errorcode=11

2021/06/19 09:49:16.534 8657 140662891803328 G  Loaded language 'fr', using locale 'fr'

2021/06/19 09:49:16.534 8657 140662891803328 G  InterProcessBase::SecureNetwork created

2021/06/19 09:49:16.536 8657 140662891803328 G!! SysSessionInfoManager::GetOwnProcessSession: No session found!, Errorcode=11

2021/06/19 09:49:16.537 8657 140662891803328 G!! SysSessionInfoManager::GetOwnProcessSession: No session found!, Errorcode=11

2021/06/19 09:49:16.540 8657 140662891803328 G!! SysSessionInfoManager::GetOwnProcessSession: No session found!, Errorcode=11

2021/06/19 09:49:16.541 8657 140662891803328 G!! SysSessionInfoManager::GetOwnProcessSession: No session found!, Errorcode=11

2021/06/19 09:49:16.542 8657 140662891803328 G!! SysSessionInfoManager::GetOwnProcessSession: No session found!, Errorcode=11

2021/06/19 09:49:16.543 8657 140662891803328 G!! SysSessionInfoManager::GetOwnProcessSession: No session found!, Errorcode=11

2021/06/19 09:49:16.543 8657 140662891803328 G  AutoLogin::Login: enabled: 1

2021/06/19 09:49:16.543 8657 140662891803328 G  AccountLoginStateMachine::Reset

2021/06/19 09:49:16.544 8657 140662891803328 G  VoIP: Constructor

2021/06/19 09:49:16.544 8657 140662022063872 G! Unable to increase the thread priority for thread 7fee6ddbc700

2021/06/19 09:49:16.546 8657 140662891803328 G!! SysSessionInfoManager::GetOwnProcessSession: No session found!, Errorcode=11

2021/06/19 09:49:16.547 8657 140662891803328 G!! SysSessionInfoManager::GetOwnProcessSession: No session found!, Errorcode=11

2021/06/19 09:49:16.547 8657 140662891803328 G!!!Own session could not be resolved, unable to startup, Errorcode=11

2021/06/19 09:49:16.549 8657 140662891803328 G!! SysSessionInfoManager::GetOwnProcessSession: No session found!, Errorcode=11

2021/06/19 09:49:16.549 8657 140662891803328 G  Chat::Stop: Stopping chat

2021/06/19 09:49:16.550 8657 140662891803328 G!! SysSessionInfoManager::GetOwnProcessSession: No session found!, Errorcode=11

2021/06/19 09:49:16.550 8657 140662891803328 G  VoIP: Destructor

2021/06/19 09:49:16.550 8657 140662771009280 G  VoIP: VoIPFieldLoggerFileSynchronizer (a ThreadPool): StopThreads

2021/06/19 09:49:16.552 8657 140662891803328 G!! SysSessionInfoManager::GetOwnProcessSession: No session found!, Errorcode=11

2021/06/19 09:49:16.553 8657 140662891803328 G!! SysSessionInfoManager::GetOwnProcessSession: No session found!, Errorcode=11

2021/06/19 09:49:16.555 8657 140662891803328 G!! SysSessionInfoManager::GetOwnProcessSession: No session found!, Errorcode=11

2021/06/19 09:49:16.555 8657 140662891803328 G  InterProcessBase::ShutDown: Shutdown IPC

2021/06/19 09:49:16.555 8657 140662891803328 G!! ConfigurationHub::HandleRegistrationResponse(): registering for feature 9 failed with error 2, Errorcode=11

2021/06/19 09:49:16.555 8657 140662891803328 G!! ConfigurationHub::HandleRegistrationResponse(): registering for feature 5 failed with error 2, Errorcode=11

2021/06/19 09:49:16.555 8657 140662891803328 G!! ConfigurationHub::HandleRegistrationResponse(): registering for feature 6 failed with error 2, Errorcode=11

2021/06/19 09:49:16.555 8657 140662891803328 G!! ConfigurationHub::HandleRegistrationResponse(): registering for feature 14 failed with error 2, Errorcode=11

2021/06/19 09:49:16.556 8657 140662891803328 G!! ConfigurationHub::HandleRegistrationResponse(): registering for feature 10 failed with error 2, Errorcode=11

2021/06/19 09:49:16.557 8657 140662891803328 G!! SysSessionInfoManager::GetOwnProcessSession: No session found!, Errorcode=11

2021/06/19 09:49:16.557 8657 140662891803328 G  interprocessbase::SecureNetwork destroyed

2021/06/19 09:49:16.568 8657 140662891803328 G  Shutting down DBus IOHandler

======================


loginctl command give me

$loginctl

SESSION UID USER  SEAT TTY

     1 1000 jissou seat0 tty1

1 sessions listed.




So whats wrong exactly with the GUI ?

Any idea ?

Thanks for yours lights

Comments

  • jc06700
    jc06700 Posts: 3 ✭✭

    Always stuck with my new teamviewer

    Any idea ?

  • jc06700
    jc06700 Posts: 3 ✭✭

    Hello support TeamViewer


    The Debian 11 is now official as the stable release

    I clean all previous install


    The repo file /etc/apt/sources.list.d/teamviewer.list

    updated from you

    ===========

    ###  TeamViewer DEB repository list


    ### NOTE: Manual changes to this file

    ###       - prevent it from being updated by TeamViewer package updates

    ###       - will be lost after using the 'teamviewer repo' command

    ###      The original file can be restored with this command:

    ###      cp /opt/teamviewer/tv_bin/script/teamviewer.list /etc/apt/sources.list.d/teamviewer.list

    ###      which has the same effect as 'teamviewer repo default'


    ### NOTE: It is preferred to use the following commands to edit this file:

    ###      teamviewer repo               - show current repository configuration

    ###      teamviewer repo default       - restore default configuration

    ###      teamviewer repo disable       - disable the repository

    ###      teamviewer repo stable        - make all regular TeamViewer packages available (default)

    ###      teamviewer repo preview       - additionally, make feature preview packages available

    ###      teamviewer repo development   - additionally, make the latest development packages available



    deb https://linux.teamviewer.com/deb stable main


    # deb https://linux.teamviewer.com/deb preview main

    # deb https://linux.teamviewer.com/deb development main

    ==================


    Installed with root acces

    # apt install teamviewer



    And the problem is still here : NO GUI


    You can see attached log files (created today)



    # systemctl status teamviewerd

    ● teamviewerd.service - TeamViewer remote control daemon

        Loaded: loaded (/etc/systemd/system/teamviewerd.service; enabled; vendor preset: enabled)

        Active: active (running) since Fri 2021-09-10 09:15:21 CEST; 14min ago

       Process: 12501 ExecStart=/opt/teamviewer/tv_bin/teamviewerd -d (code=exited, status=0/SUCCESS)

      Main PID: 12504 (teamviewerd)

         Tasks: 17 (limit: 9481)

        Memory: 6.4M

           CPU: 535ms

        CGroup: /system.slice/teamviewerd.service

                └─12504 /opt/teamviewer/tv_bin/teamviewerd -d


    sept. 10 09:15:21 debian1 systemd[1]: Starting TeamViewer remote control daemon...

    sept. 10 09:15:21 debian1 systemd[1]: teamviewerd.service: Can't open PID file /run/teamviewerd.pid (yet?) after start: Operation not permitted

    sept. 10 09:15:21 debian1 systemd[1]: Started TeamViewer remote control daemon.




    # ls -al /run/teamviewerd.*

    -rw-r--r-- 1 root root 4 10 sept. 09:15 /run/teamviewerd.ipc

    -rw-r--r-- 1 root root 5 10 sept. 09:15 /run/teamviewerd.pid



    Any Idea