Update fails Errorcode=12150

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BlueHorse
BlueHorse Posts: 1 ✭
in General questions

Updating My business account update fails Errorcode=12150

Answers

  • JeanK
    JeanK Posts: 6,989 Community Manager 🌍
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    Hello @BlueHorse,

    Are you trying to upgrade your Business license to a higher version?

    If yes, I recommend contacting our sales team directly.

    Community Manager

  • nowrap
    nowrap Posts: 1 ✭
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    Hello,


    I had the same error message in the log file today.

    But it was a Windows authorization problem. This could be solved by starting TeamViewer as administrator. The update was then found and downloaded. It just didn't start automatically. After manually installing the update file, it worked.


    Regards

    nowrap

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