Reenable 2FA for user

Flofloflo

Any way to re enable 2FA for another admin?

So far I had to delete the admin and recreate it.

So today I lost a contact group as I deleted an admin any way to get that back?

Thanks,

Flo

JeanK

Hello @Flofloflo,

To reset 2FA for an admin, you need to contact customer support.

As stated in our article, there is no way to retrieve groups that belong to a deleted user:

⚠Caution: When deleting your TeamViewer account, your entire account - including all the data it contains - will be permanently deleted. This includes all of the groups you own and the computers and contacts inside them. This data cannot be recovered later!

I hope this could still help.

Flofloflo

Does that mean I will need to reinstall TV on all those computers? There must be another way?

JeanK

You won't need to reinstall TeamViewer.

You will need to add these computers back into your account.