Reenable 2FA for user
Any way to re enable 2FA for another admin?
So far I had to delete the admin and recreate it.
So today I lost a contact group as I deleted an admin any way to get that back?
Thanks,
Flo
Answers
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Hello @Flofloflo,
To reset 2FA for an admin, you need to contact customer support.
As stated in our article, there is no way to retrieve groups that belong to a deleted user:
⚠Caution: When deleting your TeamViewer account, your entire account - including all the data it contains - will be permanently deleted. This includes all of the groups you own and the computers and contacts inside them. This data cannot be recovered later!
I hope this could still help.
Community Manager
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Does that mean I will need to reinstall TV on all those computers? There must be another way?
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You won't need to reinstall TeamViewer.
You will need to add these computers back into your account.
Community Manager
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