My subscription was set to auto-renew but my credit card number changed. My subscription ended and I can't renew without an invoice number. I received an email reminder from Teamviewer but it does not contain an invoice number.
Hi @PaulaLoden,
Thank you for reaching out to us.
We are unable to assist in licensing and payment issues from the Community.
In this case, I would recommend submitting a support ticket so our customer support representative will assist you further.
Thank you in advance for your understanding and I apologize for any inconvenience caused.
Best regards,
Yuri
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