Newbie here.
There is probably a simple fix to this, but I am not sure how to go about to fix it. Any help would be appreciated!
Hi Gabriel,
Thank you very much for the fast reply in the private message
My colleagues from our support team reset your remaining moves to 10. So, you should now be able to remove the device from your Management Console.
Please note that this is a special exception from our side If you need constantly more than three devices, you may consider buying a Premium license.
Wish you a great day. If there are any further questions, please do not hesitate to contact us again.
All the best,Natascha
Hi @dikeosp and @ThiagoX6,
Thank you for contacting us.
Can you kindly contact TeamViewer support team for license moves reset please via TeamViewer support page.
Meanwhile, kindly login to TeamViewer management console with your license account and check again the moves please.
If you would like to deactivate any registered ID, please select Deactivate.
Hope it would be helpful.
Best,
Ying
Thank you very much!
I Try to Deactivate device to log in from other Device but its Not Work
why no any slove for this problem
Hi @khaled112
Thank you for your post.
Can you kindly contact TeamViewer Support Team or raise a Ticket regarding the discussion and assistance about your licence moves please.
Best Regards.
Ying_Q
are you serious , No one answers the phone. I have been trying for almost a year ,And actually this problem is very old, strange why it is not fixed yet
Please help with the solution,You embarrassed me at work
Please reset my moves .
hello im having the same issue "No license moves left" from my teamviewer account
I am also facing the same issue can you reset the move for me ?
Hit the limited of installation. So login to Management Console and tried to deactivate device.
system prompt error "No license moves left"
Hi @GoldenWeb
Can you please send me your email address in a private message?
I may then ask somebody to follow up.
Thank you in advance and have a great day.
Dear Support Team,
I'm having the same error "" No license moves left" from my teamviewer account which is [personal information removed]
Thank you for your support.
Best regards,
hello, i need to use the team viewer to work urgently!!!
But when I install and try to activate the license, a message says that it has reached the maximum number of license moves.
I try to disable other computers to which I no longer have access, but the message also does not allow me to disable. and says "you have reached maximum number of moves.
I am trying to deactivate any of the ID, i have this error "no license moves left". I have trying I just got my license on March this year 2021
Dear Support,
I use the business plan and I would like to reset the moves for add the new deviese to my account
So, What shall I do?
Thanakid
Would you also be able to reset mine as well. had to change devices a lot of times the past few weeks and used up all allowed moves.
hi there,
I tried to deactivate some of my existing Teamviewer device, but when I click Deactivate button, it gave me an error "No License Moves Left". Can you please help me to reset them all?
Cheers
Jan
Hello Jan,
Welcome to TeamViewer Community and we are here to help!
Can you share the license information via Private Message to any community moderator please?
We will take a closer look into your case!
Can't desactivate device. I'm getting an error with the message "No license moves left".
Need to remove a device and add another one and is not working!
Hello @ionelbonta,
Thank you for contacting us for help!
Our dedicated Support Team can be reached via support ticket📝 or support helpline 📞 for reset the license moves.
Hi @PCSJason,
Thank you for reaching out to the Community✨
In order to reset your moves, please contact our customer support team directly.
Our dedicated Support Team will be happy to assist with move reset.
* it is required to confirm an invoice or order number for phone support, therefore, please prepare the information before making a call.
Hope you find this helpful.
Please feel free to contact us if we may assist further!
Akiho
How can I reset number of Moves in my account?
I am another victim of your subpar service. My mobile license all of a sudden got logged out and I can no longer log back in due to "Licenses used limit reached" I have not added any new licenses.
Meantime when I try to remove one of 3 licenses it says "No license moves left"
I am a paying customer and your service/software **bleep**. Not worth a penny.
It appears you have had this glitch for many years and never bothered to fix it.
Apparently your paying customers need to post a public message here and hope someone would come and reset account.
It is a matter of time for me when I will cancel my service with your low grade of a company and never ever use TeamViewer again!
Dear Staff, i got same error message, when i wanted to remove a device. Can u reset my license moves?
Tyvm!
No license moves left DEACTIVE DEVICE
trying to clean a device and get the error "No license moves left"
same for me. has TV come up with a solution?
i cannot remove device license, show error
please checking thank
when the Teamviewer team would like to answer me?
Really, this becomes annoying.
why this should appear, To make us remmber that there is a technical support 😅.
